BoldChat Online Chat tool rapidly adds functionality to existing websites
BoldChat ( www.boldchat.com
) is an excellent way for a company to add an internet chat capability to their website.
They offer a 30 day money back guarantee on their product and offer three tiers of service packages
- Basic Edition - Live chat and visitor monitoring with essential features. Pricing Starts at $29 per user per month
- Pro Edition - Adds proactive chats, secure chats, reports, search, etc. Pricing Starts at $49 per user per month
- eCRM Edition - Adds ability to manage contacts, emails & tickets. Pricing Starts at $79 per user per month
BoldChat offers two different types of discounts.
Packages paid for by year receive a 15% discount.
- There are also ratable discounts based on the number of users that might be required. Packages that have 3 or more users receive an additional 10% discount (additional if the yearly discount is applied first.)
- Packages that have more than 10 users receive a 15% discount. (again this can be applied after the yearly discount.)
- Packages that have more than 20 users receive a 20% discount.(again this can be applied after the yearly discount.)
The over all sign up process
Users can sign up for an account, render an html button that can be added to their existing web site, configure the account for their own business needs and be ready to go relatively quickly. The software runs on BoldChat’s side, so essentially customers are receiving a chat hosted service in regards to the software. Customers need only provide the users to respond to chat requests and they are ready to run with the software.
All in all this is a great offering for a company that is looking to add a chat capability to their website very quickly. The business model is very similar to a Salesforce.com type of model. BoldChat handles all the heavy IT lifting. Everything is managed from the online account and a company can readily establish people to manage their chat conversations from anywhere an internet connection is available.
All in all its not too costly, it covers a rich feature set and it is portable to any computer or location around the world.
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